This policy explains what Nextrobic Technologies collects when you use our website and services, why we collect it, and what control you have over it.
What we collect
- Details you give us. Name, work email, phone number, company and the content of any message you send through the website.
- Project data. When you hire us, the data and access you share so we can do the work.
- Technical data. IP address, browser type and pages visited, used to keep the service secure and to understand which pages are useful.
Why we collect it
- To reply to your enquiry and provide the service you asked for.
- To deliver, secure and support the systems we build and run for you.
- To send service notices about outages, security and billing for work we do for you.
- To send company updates, only if you subscribed to them. Every such email carries an unsubscribe link.
Where your data lives
Client data is stored on the cloud infrastructure agreed for each project, and you can choose the region or an on-premise server. We do not sell customer data, and we do not use it to train third-party models.
Sub-processors
We use a small set of infrastructure and communication providers — cloud hosting, email delivery and payment processing. Each is bound by a data processing agreement. The current list is available on request.
Retention
- Website enquiries: kept for 24 months, then deleted.
- Project data: kept for the life of the engagement plus 90 days, unless you ask us to delete it sooner.
Your rights
You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Write to support@nextrobic.in and we will respond within 30 days. If you are in a jurisdiction with statutory data rights, those rights apply in full.
Cookies
The website uses a session cookie required for form security, and — if enabled — a single analytics cookie that records page visits in aggregate. No advertising cookies are set.
Next4Chat
Next4Chat has its own privacy policy, published at next4chat.com. Questions about Next4Chat go to support@next4chat.com.
Questions about this document? Write to support@nextrobic.in.